Frequently Asked Questions

Where do you ship from, and how fast?

Everything ships from right here in the USA — most orders land at your door in 3–7 business days. No month-long waits from overseas.

How much is shipping?

Free. On every order, no minimum.

What's your return policy?

Easy 30-day returns. If it's not right, email us within 30 days of delivery and we'll take care of it. (See our full Refund Policy.)

How do I track my order?

You'll get a tracking link by email the moment your order ships — and you can check anytime on our Track Order page.

Is there a discount for first-time customers?

Yep — take $10 off your first order of $50+ with code SAVE10 at checkout.

What payment methods do you accept?

All major cards, Shop Pay, PayPal, Apple Pay, and Google Pay. Checkout is secure and encrypted.

Are your products good quality?

We only stock home essentials we'd actually use ourselves, shipped from vetted US warehouses. And if something's not right, your 30-day return has you covered.

Can I change or cancel my order?

Reach out fast — email us within a few hours of ordering and we'll do our best to catch it before it ships.

My item arrived damaged — what now?

Email us within 48 hours with a photo and we'll make it right, replacement or refund, your call. No runaround.

How do I reach a real person?

Email support@homestockco.com (we reply within 1 business day) or call [phone] during [hours]. Real people, real help.